KPI Improvement Coaching - Outline and Benefits 

We’ve developed this service to enable business owners to work out what the key drivers are in their business (we call these Key Performance Indicators, or KPIs). We want you to learn how to measure them accurately, then apply strategies and tactics to improve each KPI.

We recommend this service to you if you are passionate about your business and want to better understand your numbers, so you can answer questions like:

Who should use this service?

Any business owner who wants to better understand how to drive increased profit, cashflow and ultimately, business value, will benefit from this service.

What is involved?

First, we work together to establish the key drivers in your business. These may be financial (e.g. gross profit margin or average annual customer spend) or non-financial (e.g. customer satisfaction ratings).

Then we teach you how to measure each KPI and track them via a cloud based performance dashboard. We like to limit the number of KPIs you’re monitoring to the most important ones (the ones that will make the most powerful difference to your business).

Once you’re confident measuring each key driver accurately, we’ll work with you on a monthly basis to form a tactical plan that includes all of the business processes and behavioural changes needed to improve your results.

When should I sign up for this service?

Any time is the right time to start working on your business’s KPIs.It’s easy to make excuses such as ‘I’m too busy working in the business right now to devote any time to working on this stuff’.

The reality is, however, that if you allocate a little time each week to improving your business performance, the time investment will make a big difference to both your business and personal life.

It’s remarkable how simple changes to your business processes can improve your key drivers. What you measure you can manage.